Automate the Back Office, End to End
The Workers Behind
Your Screen
While AI Voice Employees handle the phones, AI Task Employees run on their own server and execute the keyboard work—CRM updates, document retrieval, scheduling, reporting, payroll. 24/7, under human supervision, with a full audit trail.
A morning's work, done before standup.
This is one Task Employee on one shift — documents retrieved, files uploaded, edge cases flagged and handed to a human. No one logged in to make it happen. Every line is timestamped and auditable.
- Runs on schedule, unattended — the cycle fires whether or not anyone remembers it.
- Every action logged — a full audit trail your team can review at any time.
- Escalates when it should — edge cases go to a human supervisor, never guessed.
Voice answers the phone. Task runs the keyboard.
Every HivePowered AI Employee is human-led and always on. They split by surface — one works your phone lines, the other works inside your systems. This page is the keyboard worker.
They work the phones
Answer and place calls, qualify leads, book appointments, and handle inbound and outbound conversations in your brand voice — 24/7, every call picked up on the first ring.
Meet the Voice EmployeesThey run the keyboard
Execute the back-office and technical work inside your systems — CRM updates, document retrieval, scheduling, reporting, follow-up, research — across Slack, Automate Ai, Drive, and your business tools.
You're hereSoftware is becoming labor.
Businesses have never had more tools. The real constraint is the human capacity to operate them. The next era isn't another app — it's a workforce layer that does the work.
Software Era
Humans operate dashboards, CRMs, inboxes, and disconnected workflows by hand.
AI Tool Era
Teams ask AI for help, but humans still drive every task and every handoff.
AI Workforce Era
Humans lead. AI Employees execute the workflows, communication, and tasks — 24/7.
A Task Employee is how you cross that line.
Repeatable work, executed on loop.
A Task Employee takes the keyboard work off your team's plate — the daily, weekly, and monthly cycles that drain hours but follow the same shape every time. Four areas, one always-on worker.
Back office
- Create reports, summaries, briefs, handoffs, and status updates
- Watch recurring jobs, check dashboards, and flag problems
- Maintain organized knowledge so new work starts faster
- Turn calls, notes, and docs into follow-up tasks
Technical execution
- Work with websites, repositories, automation flows, APIs, and data
- Run tests, verify outputs, and document what changed
- Coordinate specialized coding agents for larger builds
- Escalate only when risk, access, money, or approval requires it
Sales & marketing ops
- Research prospects and write outreach from your offer language
- Track lead stages and trigger next-step workflows in Automate Ai
- Prepare campaign assets in your brand voice and design system
- Follow up with leads through approved scripts and timing rules
Front-office support
- Answer inbound questions with approved company knowledge
- Book calls, trigger reminders, and update Automate Ai workflows
- Route urgent items to the right person instead of letting them sit
- Draft proposals, onboarding notes, SOPs, emails, and client assets
Examples, not limits — if the work lives at a keyboard and follows a rule, a Task Employee can own it.
Not a chatbot. A whole worker.
The model is only the engine. A Task Employee is everything we build around it — so it can remember, act inside your systems, stay safe, and keep running on its own.
Memory
Your SOPs, brand rules, and past decisions — it never starts from zero.
Tools & integrations
Acts inside Slack, Automate Ai, Drive, calendars, CRMs, and the web.
Guardrails
Permissions, approval tiers, and audit logs — it acts safely.
Managed infrastructure
Always-on hosting with monitoring, backups, and recovery.
Human oversight
You set strategy and approve. The AI executes — human-led, AI-executed.
Claude or Codex can be the brain. HivePowered builds the worker around it — memory, tools, guardrails, infrastructure, and accountability, wired into your business.
One task, start to finish.
It doesn't just answer — it owns the whole loop, the way a person would, with a human in the loop the moment it matters.
Trigger
A schedule fires or a request lands in an inbox or channel.
Works the task
Acts across Slack, CRM, Drive, and your business tools.
Verifies
Checks its own output against the rules before moving on.
Logs & routes
Records every step and delivers the result where it belongs.
Escalates
Loops in a human when risk, money, or approval is on the line.
The result: fewer missed tasks, faster follow-up, and a clean audit trail — without anyone having to drive every step.
Roles you can put to work.
Practical AI workers for real departments. Start with one role, prove it, then scale into a back-office that runs itself.
AI Sales Coordinator
Researches a lead, prepares a tailored follow-up, updates pipeline notes, schedules the next touch, and alerts the team when a deal needs human attention.
AI Operations Assistant
Checks recurring jobs, watches for failed automations, prepares daily summaries, organizes files, and creates handoffs for builders or internal staff.
AI Support Triage
Reads inbound issues, looks up the relevant SOP, drafts a response, classifies urgency, and escalates high-risk cases with full context.
AI Content Producer
Turns offers, notes, and calls into blogs, PDFs, social posts, landing-page sections, and email drafts — staying inside your brand rules.
AI Builder Assistant
Coordinates website edits, automation checks, code tasks, QA steps, screenshots, and final handoff notes for faster delivery.
AI Admin & Reporting
Keeps your CRM and ATS current, compiles scheduled reports straight to the right inbox, and maintains organized knowledge so new work starts faster.
You govern. It executes.
A Task Employee never runs unsupervised. You set the direction and own the outcome, a human Automation Sidekick orchestrates and supervises, and the AI does the keyboard work — at your direction, with a person in the loop.
AI runs at your direction — never unsupervised. You keep the judgment; the Task Employee keeps the busywork.
Independent infrastructure, safe by default.
A Task Employee needs more than clever answers. It needs safe defaults, clear boundaries, reliable hosting, and a way to prove what happened — a worker you can trust with process, not just a model you chat with.
Always-on infrastructure
Runs on managed VPS infrastructure — not a single employee laptop. Available 24/7 for inbound work, monitoring, and scheduled jobs, with health checks and recovery procedures.
Layered memory
Short-term context for the current task, long-term memory for durable facts, searchable company knowledge for SOPs and documents, and versioned notes for decisions and brand rules.
Guardrails
Approval tiers separate routine work from high-risk changes. Secrets stay out of memory and deliverables. Audit logs record what was done, when, and why — and human escalation is built into the process.
Backups & continuity
Critical memory and operational state can be backed up offsite. Deliverables publish to the right business storage, and versioning plus rollback make knowledge updates safe.
Runs on its own managed infrastructure — and plugs straight into Automate Ai, Slack, Drive, calendars, CRMs, and your approved business tools. Independent runtime, connected to everything it needs.
From idea to working AI Employee.
We don't hand you a model and wish you luck. We build, connect, and harden the worker, then grow it into more of your work over time.
Map the role
Define the job, responsibilities, tools, limits, escalation rules, success metrics, and handoff points.
Connect the systems
Wire up approved channels — Slack, Automate Ai, Drive, calendars, websites, CRMs, forms, and internal docs.
Load the knowledge
Organize SOPs, brand rules, offers, FAQs, and operating decisions into reliable, searchable memory.
Add guardrails
Set permissions, approval tiers, logging, backup policy, and escalation paths so the agent acts safely.
Launch & improve
Monitor real work, refine prompts, add workflows, improve memory, and grow the employee into more tasks.
Task Employees give small teams the leverage of a larger staff — faster response, cleaner follow-up, fewer missed tasks, and a worker that keeps going after everyone logs off.
Priced per role. Scoped to your work.
A Task Employee is scoped and priced around the role it owns — the systems it touches, the work it runs, and the guardrails it needs. Book a call and we'll map yours and quote it.
Common questions about AI Task Employees.
A back-office AI that runs keyboard work 24/7 — CRM updates, follow-up, data entry, reporting, and document generation — on its own without a voice surface. It takes assignments and reports back like a team member.
A Task Employee runs back-office execution; a Voice Employee answers and makes calls. Many businesses run both — Voice on the phones, Task on the busywork — supervised by the same Automation Sidekick.
Keep your CRM clean, send and track follow-ups, move records through pipelines, generate documents and reports, and run multi-step processes across your tools via Automate Ai.
Yes. A human Automation Sidekick configures it, governs every action, and steps in the moment judgment is required — AI runs at your direction, never unsupervised.
Your Sidekick maps the workflow and tunes the AI to your business first, so most Task Employees are executing real work within a few weeks of kickoff.
Put a Task Employee on the keyboard.
Start with one repeatable workflow. Scale into a back-office that runs itself — under your team's supervision, 24/7.