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Frequently Asked Questions

Find answers about AI Voice Employees, Automate AI, Marketing Sidekick, Vettex AI, and AI Ads.

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AI Voice Employees

What is an AI Voice Employee?
An AI Voice Employee is a role-based, conversational AI agent designed to function like a real employee over voice. Unlike basic IVRs or chatbots, they hold natural conversations, understand intent, ask follow-up questions, take action in real time, remember context, and trigger next steps automatically. They are trained digital employees, not scripts.
Who is Orion?
Orion is our Inbound Office Receptionist AI Voice Employee. He answers all inbound calls instantly, greets callers professionally, identifies intent (sales, support, booking, general inquiry), routes calls or books appointments, and acts as the front desk for your business 24/7. Orion solves missed calls, long hold times, and inconsistent first impressions.
How many AI Voice Employees are available?
We have 18 specialized AI Voice Employees ready to transform your business. Each has a specific role: Orion (Receptionist), Athena (Customer Support), Zeus (Strategic Sales), Apollo (Sales Closer), Enyo (Lead Qualification), Hermes (Real Estate), Aegis (Data Collection), Ares (Outbound Sales), Kratos (High-Volume Outbound), Atlas (Appointment Scheduler), Chronos (Live Transfer), Janus (Multi-Topic), Odysseus (Recruitment), Hera (Event Follow-Up), Eros (Event Confirmation), Iris (Appointment Reminder), Morpheus (Client Follow-Up), and Proteus (Real Estate Market).
What can AI Voice Employees do?
AI Voice Employees can: answer inbound calls instantly, make outbound calls automatically, hold natural human-like conversations, detect caller intent in real time, qualify leads, book appointments directly into calendars, send SMS/email confirmations, handle reschedules and cancellations, follow up after missed calls, re-engage cold databases, and escalate live calls to humans when qualified.
Do AI Voice Employees replace my staff?
AI Voice Employees handle repetitive tasks so your human team can focus on high-value work only humans can do. Think of them as tireless assistants that manage unlimited conversations 24/7—augmenting your staff, not replacing them entirely. They can replace or reduce dependency on front desk receptionists, call center agents, after-hours answering services, and manual schedulers.
How do AI Voice Employees book appointments?
AI Voice Employees sync directly with your sales calendar in Automate AI. They check availability in real time, book appointments for individuals or teams, confirm bookings verbally, handle reschedules and cancellations, and reduce back-and-forth communication. Calendars stay synchronized automatically.
Are AI Voice Employees available 24/7?
Yes. AI Voice Employees operate 24/7/365. They handle peak call volume without wait times, never call in sick, never take breaks, never experience burnout, and maintain consistent quality across every interaction. Every call is answered, every lead is acknowledged, every follow-up happens.
Can I customize what the AI says?
Yes. AI Voice Employees are trained on your business information, services, and FAQs. You can customize scripts, responses, and conversation flows. The AI adapts to your brand voice while handling interactions professionally. They remember conversation history, reference previous interactions, and maintain consistent tone and branding.
What do AI Voice Employees NOT do?
AI Voice Employees do not hallucinate pricing or promises, do not give legal or medical advice unless explicitly configured, do not override human decisions, do not replace strategic leadership, and do not act outside configured permissions. They operate within controlled, auditable logic.
What results do businesses see with AI Voice Employees?
Clients using AI Voice Employees typically see: higher call answer rates, faster response times, increased bookings, reduced no-shows, lower staffing costs, improved customer satisfaction, better lead qualification, increased revenue capture, and operational scalability without hiring.

Automate AI Platform

What is Automate AI?
Automate AI is our all-in-one sales and marketing platform that replaces 20+ tools. It includes CRM, sales funnels, websites, email marketing, SMS marketing, calendars, automation workflows, reputation management, call tracking, forms, surveys, membership sites, and more—all in one place. It powers AI Voice Employees with memory, automation, routing, and reporting.
What tools does Automate AI replace?
Automate AI can replace ClickFunnels, Samcart, HubSpot, Keap, ActiveCampaign, Mailchimp, Calendly, Acuity, Kajabi, Thinkific, Typeform, DocuSign, CallRail, BirdEye, Wix, Squarespace, and many more. It consolidates your tech stack into one platform.
What's the difference between Orbital Boost and Galaxy Pioneer?
Orbital Boost ($397/mo): CRM, 2-way SMS & email, calendars, pipelines, reputation management, call tracking, AI Ads system, Orion AI setup, 25 team members, 25,000 contacts.

Galaxy Pioneer ($597/mo): Everything in Orbital plus sales funnels, websites, workflows, forms, surveys, social planner, unlimited contacts & team members, membership sites, and more.
Is there a mobile app?
Yes! Automate AI includes mobile app access so you can manage your business on the go. Monitor leads, respond to messages, check calendars, and track performance from your smartphone. Available for iOS and Android.
Does the platform integrate with other tools?
Yes. Automate AI integrates with Google Calendar, Outlook, Facebook, Instagram, LinkedIn, Google My Business, Twilio, Mailgun, Stripe, and many more. We also support Zapier for connecting to additional apps.
Is there a free trial?
Yes! We offer a 7-day free trial of Automate AI so you can experience the platform before committing. This includes access to core features like CRM, automation, calendars, and our AI tools. No credit card required to start.
How do I access the platform?
Log in at app.onautomate.com using credentials provided during onboarding. You can also access via the mobile app. Bookmark the login page for quick access anytime.
Is my data secure?
Yes. Automate AI is hosted on Google servers with enterprise-grade security. We use encryption, secure authentication, and follow best practices for data protection.

Marketing Sidekick

What is a Marketing Sidekick?
A Marketing Sidekick is a dedicated human marketing specialist assigned to your account, supported by AI tools and HivePowered.Ai's internal "Hive" of specialists. It's designed for businesses that want marketing executed for them, not more tools to manage. This is not a freelancer marketplace—it's a flexible, execution-first marketing role backed by automation and AI.
What tasks can a Marketing Sidekick help with?
Your sidekick can execute: content creation (blogs, posts, copy), graphic design, branding and logo work, website updates and page builds, funnel and landing page creation, email and SMS campaigns, lead nurturing sequences, booking and calendar coordination, AI Voice script writing and optimization, paid ads setup and management, and automation workflow configuration.
What is "The Hive"?
The Hive is our collective network of marketing specialists with expertise across different disciplines. While you work with one dedicated Sidekick, they can tap into designers, copywriters, automation specialists, AI tooling, and QA processes. This means you don't pay for a full team but still benefit from one when needed.
What's the difference between Flex and Dedicated plans?
Flex plans (Flex20 at $997/mo, Flex40 at $1,249/mo) provide a set number of credit hours monthly—ideal for startups or businesses with variable marketing needs.

Dedicated plans provide a part-time ($1,997/mo) or full-time ($2,997/mo) sidekick who is consistently assigned to your account, allowing for deeper understanding of your brand and faster execution.
Do I work with the same person each time?
Yes, with Dedicated plans you work with the same Marketing Sidekick consistently. They become familiar with your brand, voice, and goals over time. For specialized tasks outside their expertise, they coordinate with The Hive behind the scenes while remaining your single point of contact.
What guarantees do you offer?
Marketing Sidekick services include: Speed-to-Need Guarantee (fast turnaround on most requests), Quality Guarantee (client review and approval before moving forward), Satisfaction Guarantee (adjustments are made to meet expectations), No Hidden Fees Guarantee (straightforward monthly pricing), and Flexibility Guarantee (scale up or down as business needs change).
How do I submit work requests?
You submit requests through the Automate AI platform, which is included with your plan. This keeps everything organized in one place—requests, assets, progress tracking, and communication. Work is requested, executed, reviewed, and approved—clearly and transparently.
How does Marketing Sidekick improve AI Voice performance?
Marketing Sidekicks play a key role in improving AI Voice performance by writing and refining AI Voice scripts, aligning ads and funnels to AI Voice behavior, improving call-to-booking conversion, adjusting messaging based on real interaction data, and testing and optimizing voice flows.

AI Ads

What is AI Ads?
AI Ads is an AI-powered advertising platform that allows businesses to create, launch, manage, and optimize paid advertising campaigns without hiring an ad manager or agency. It replaces the complexity of traditional ad management with automation, AI-driven decision-making, and simplified execution. It's designed to turn ad spend into real conversations, not dead leads.
What platforms does AI Ads support?
AI Ads supports advertising across major platforms from one dashboard: Google Search, Google Display Network, Google Call Ads, Google Local Services Ads, Google Performance Max, Facebook Ads, Instagram Ads, Facebook Call Ads, Facebook Instant Form Ads, YouTube Ads, LinkedIn Ads, LinkedIn Message Ads, Microsoft Bing Ads, Snapchat Ads, Spotify Ads, Google Play Store Ads, and Direct Mail Ads (hybrid campaigns).
How does AI Ads work with AI Voice Employees?
AI Ads is designed to feed conversations, not just clicks. The flow: AI Ads launches campaigns → Ads generate calls, messages, or leads → AI Voice Employees answer instantly → Leads are qualified automatically → Appointments are booked or routed → Follow-ups happen automatically. Speed-to-response increases conversions and no leads sit unattended.
Do I need marketing experience to use AI Ads?
No. AI Ads can generate ad copy automatically, create images and video assets using AI, build campaigns based on business goals, and adjust messaging based on performance. No copywriting required, no design experience needed—just faster campaign launches and consistent quality across ads.
What does AI Ads replace?
AI Ads can replace or reduce reliance on: advertising agencies, freelance ad managers, manual A/B testing tools, multiple ad dashboards, separate landing page builders, and expensive monthly retainers. It automates execution while you maintain control.
What results do businesses see with AI Ads?
Businesses using AI Ads typically see: lower cost-per-click, faster campaign launches, more inbound calls and messages, higher conversion rates when paired with AI Voice, reduced ad management costs, clearer ROI tracking, and less time spent managing ads.

Vettex AI (Staffing)

What is Vettex AI?
Vettex AI is a staffing-specific AI Voice and automation system designed to help staffing agencies engage, qualify, and book candidates automatically—without recruiter burnout. It is not a general CRM or chatbot. It's AI Voice Employees purpose-built for recruiting workflows that turn existing ATS databases into an always-on candidate engagement and placement engine.
What does Vettex AI automate?
Vettex AI automates four critical stages of the recruiting lifecycle: 1) Candidate Outreach (mass-outreach to ATS databases via voice, SMS, email 24/7), 2) Candidate Qualification (structured pre-screening questions for availability, credentials, location, interest), 3) Interview Scheduling (book directly onto recruiter calendars), and 4) Database Reactivation (re-engage cold or inactive ATS candidates).
Which AI Voice Employees does Vettex use?
Vettex AI uses specialized AI Voice Employees tailored for staffing: Odysseus (Recruitment Outreach Scheduler) engages candidates and books recruiter conversations, Enyo (Candidate Qualification Agent) filters serious candidates from noise, Kratos (High-Volume Outreach Agent) executes large-scale engagement, and Atlas/Chronos handle interview scheduling and follow-up.
What problem does Vettex AI solve?
Staffing agencies lose revenue because: candidates don't respond, recruiters chase ghost candidates, ATS databases go stale, manual vetting consumes recruiter time, after-hours responses are missed, follow-ups are inconsistent, and recruiters burn out. Vettex AI removes these bottlenecks by letting AI do the repetitive, time-sensitive work before a recruiter ever gets involved.
Who is Vettex AI best for?
Vettex AI works best for: healthcare staffing agencies, travel nurse staffing, allied health recruiting, high-volume staffing firms, agencies with large ATS databases, teams struggling with recruiter burnout, and agencies needing faster placements without more staff.
What results do staffing agencies see with Vettex?
Agencies using Vettex AI typically experience: 40% faster time-to-submit, 75% reduction in manual vetting work, higher candidate response rates, reduced recruiter workload, lower cost per hire, increased placement velocity, always-on candidate engagement, and better ROI from ATS data.

Pricing & Plans

What are the Automate AI pricing options?
Orbital Boost — $397/mo: CRM, 2-way SMS & email, calendars, pipelines, reputation management, call tracking, AI Ads system, Orion AI setup, 25 team members, 25,000 contacts.

Galaxy Pioneer — $597/mo: Everything in Orbital plus sales funnels, websites, workflows, forms, surveys, social planner, unlimited contacts & team members, membership sites, and more.
What are the Marketing Sidekick pricing options?
Flex20 — $997/mo: 20 credit hours monthly
Flex40 — $1,249/mo: 40 credit hours monthly
Part-Time Dedicated — $1,997/mo: Consistent part-time sidekick
Full-Time Dedicated — $2,997/mo: Full-time dedicated specialist

All Marketing Sidekick plans include Automate AI access.
Are there any hidden fees?
No. Our No Hidden Fees Guarantee means what you see is what you get. Plan prices are straightforward and month-to-month. The only additional costs would be third-party integrations you choose to add (like ad spend, premium Twilio usage, or external tools).
Do you require long-term contracts?
No. All our plans are month-to-month with no long-term commitments required. You can cancel anytime. We also offer discounted annual plans if you prefer to commit for savings—but it's entirely optional.
Can I upgrade or downgrade my plan?
Yes. Our Flexibility Guarantee allows you to change plans as your needs evolve. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle. Contact support to make changes.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) and process payments securely through Stripe. For enterprise accounts, we can discuss alternative payment arrangements.
Is AI Voice Employee setup included?
Yes. Orion AI setup and training is included with all Automate AI plans. Additional AI Voice Employee configurations or advanced customizations may be discussed during onboarding based on your specific needs and use cases.
How do I get started?
Getting started is simple. You can schedule a discovery call with our team to discuss your needs, or start with a 7-day free trial of Automate AI. We'll guide you through setup, training, and customization based on your business goals.

Still Have Questions?

Schedule a discovery call or speak with Orion directly.

Contact Us

Revolutionize Your Customer Engagement

with Our Orion Voice Solution

Immediate Response

With Orion's super-human response times, engage your leads at the moment they're ready. Automated responses mean you never miss an opportunity, freeing up valuable time in your day.

Automated Scheduling

Orion's Smart AI Receptionists handle all your appointment bookings, directly syncing them into your sales calendar. This means you can focus more on closing deals, and less on administrative tasks.

Cost-Effective

Orion handles unlimited conversations 24/7, allowing your team to focus on tasks that only humans can do. It's like having an extra team member who never sleeps, but at just a fraction of the cost.

Ride the Trends

With the growing preference for texting and live chat, Orion lets you meet your customers where they're most comfortable. It integrates all your communication channels into one place, ensuring no lead gets left behind.

Improve Sales Speed

Orion is your ultimate tool for speed-to-lead improvement. It handles all lead follow-ups, making sure no one slips through the cracks, thereby fast-tracking your sales and support.

Revolutionize Your Customer Engagement

with Our Orion Voice Solution

Immediate
Response

With Orion's superhuman response times, engage your leads at the moment they're ready. Automated responses mean you never miss an opportunity, freeing up valuable time in your day.

Automated Scheduling

Orion's Smart AI Receptionists handle all your appointment bookings, directly syncing them into your sales calendar. This means you can focus more on closing deals, and less on administrative tasks.

Cost-Effective

Orion handles unlimited conversations 24/7, allowing your team to focus on tasks that only humans can do. It's like having an extra team member who never sleeps, but at just a fraction of the cost.

Ride the Trends

With the growing preference for texting and live chat, Orion lets you meet your customers where they're most comfortable. It integrates all your communication channels into one place, ensuring no lead gets left behind.

Improve Sales Speed

Orion is your ultimate tool for speed-to-lead improvement. It handles all lead follow-ups, making sure no one slips through the cracks, thereby fast-tracking your sales and support.

Welcome to the Frontier of Business Automation

We've taken the complexity out of harnessing the power of AI for your business. With Automate AiCRM and Orion Ai, we guide you step-by-step through the process of optimizing your marketing campaigns and enhancing your customer support, leaving no room for missed opportunities. Experience the exponential growth that's only possible when you blend affordable innovative tech with your unique business goals.

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