Frequently Asked Questions

An AI Voice Employee is a role-based conversational AI agent that works like a real employee over the phone. Unlike basic IVRs or chatbots, they hold natural conversations, understand intent, ask follow-up questions, take action in real time, remember context, and trigger next steps automatically. They are trained digital employees, not scripts.

Eighteen named personas, each built for a specific role: Orion (Receptionist), Athena (Customer Support), Zeus (Strategic Sales), Apollo (Sales Closer), Enyo (Lead Qualification), Hermes (Real Estate), Aegis (Data Collection), Ares (Outbound Sales), Kratos (High-Volume Outbound), Atlas (Appointment Scheduler), Chronos (Live Transfer), Janus (Multi-Topic), Odysseus (Recruitment), Hera (Event Follow-Up), Eros (Event Confirmation), Iris (Appointment Reminder), Morpheus (Client Follow-Up), and Proteus (Real Estate Market).

Orion is our Inbound Office Receptionist AI Voice Employee. He answers every inbound call instantly, greets callers professionally, identifies intent (sales, support, booking, or general inquiry), routes calls or books appointments, and acts as your front desk 24/7. Orion solves missed calls, long hold times, and inconsistent first impressions.

They answer inbound calls on the first ring, make outbound calls automatically, hold natural conversations, detect caller intent, qualify leads, book appointments directly into calendars, send SMS and email confirmations, handle reschedules and cancellations, follow up after missed calls, reactivate cold databases, and transfer complex or VIP calls to a human on demand.

Yes, 24/7/365. They handle peak call volume with no wait times, never call in sick, never take breaks, and keep consistent quality on every interaction, including after hours, weekends, and holidays. Every call is answered, every lead acknowledged, every follow-up handled.

No, they augment your team. They handle repetitive, high-volume conversations 24/7 so your people focus on work only humans can do. They can replace or reduce reliance on front-desk receptionists, call-center agents, after-hours answering services, and manual schedulers, while a human Automation Sidekick supervises every workflow.

AI Voice Employees sync directly with your calendar in Automate Ai. They check availability in real time, book for individuals or teams, confirm verbally, handle reschedules and cancellations, and send confirmations, so calendars stay in sync automatically with less back-and-forth.

Yes. Each AI Voice Employee is trained on your business information, services, and FAQs, and you can tune scripts, responses, and conversation flow to your brand voice. They remember conversation history and reference previous interactions for consistent tone and branding.

Most AI Voice Employees go live within 2 to 3 weeks, and department-level rollouts run 4 to 6 weeks. Every deployment starts with your Automation Sidekick mapping the workflow and tuning the AI to your business, so you launch with a working employee, not a prototype.

AI Voice Employees are a flat monthly rate per employee with no per-minute or per-call billing, and they run on the Automate Ai platform. See current rates on our pricing page.

An AI Task Employee is a back-office AI worker that does keyboard work, no voice, executing repeatable data and workflow tasks 24/7 on its own managed server, under human supervision, with a full audit trail. Think CRM updates, scheduling, reporting, document handling, and payroll workflows, run like a tireless operations teammate.

AI Voice Employees work the phones, inbound and outbound calls. AI Task Employees work behind the screen on back-office, technical, sales-ops, and front-office tasks with no voice surface. Voice Employees run on the Automate Ai platform, while Task Employees run on their own dedicated server.

Four domains: back office (reports, summaries, dashboards, status updates, knowledge upkeep), technical execution (websites, automations, APIs, tests, documentation), sales and marketing ops (research, outreach drafting, lead-stage tracking, campaign prep), and front-office support (answering questions from approved knowledge, booking, reminders, proposals, and SOPs).

No. AI Task Employees run on their own managed server with no Automate Ai dependency, and they integrate with tools like Slack, Google Drive, calendars, CRMs, and your website. This is a key difference from AI Voice Employees, which run on the Automate Ai platform.

Yes. Every action is logged with what was done, when, and why, giving your team a full audit trail to review anytime. Approval tiers separate routine work from anything involving risk, access, money, or sign-off, and a human Automation Sidekick orchestrates and supervises the work.

AI Task Employees come in three tiers, Orion Starter, Orion Pro, and Orion Department, each a flat monthly rate plus a one-time setup fee, scaling from one Task Employee and workflow up to a full department with payroll automation. See current rates on our pricing page.

Most AI Task Employees are executing real work within a few weeks of kickoff. Your Automation Sidekick maps the workflows, configures the server and integrations, and tunes the approval gates before launch. AI Task Employees are a newer product, so many businesses start with one high-value, repeatable workflow.

Vettex Ai Recruiter is an AI candidate vetting and outreach system built for staffing agencies, designed to help you hire faster and smarter without recruiter burnout. It is not a generic CRM or chatbot; it is AI Voice Employees purpose-built for recruiting that turn your existing ATS database into an always-on candidate engagement and placement engine.

Vettex automates the front end of recruiting: mass outreach to candidate databases, multi-channel vetting across voice, SMS, and email, dynamic pre-screening, cold-lead reactivation from your ATS, and auto-booking qualified candidates onto recruiter calendars, so recruiters spend their time on the conversations that matter.

Vettex runs on Orion AI plus recruiting-specific personas: Odysseus (Recruitment Outreach), Enyo (Candidate Qualification), Kratos (High-Volume Outreach), and Atlas and Chronos for scheduling and live transfer. A human Automation Sidekick governs every action and keeps the AI aligned to your standards.

Yes. Vettex plugs into your existing ATS rather than replacing it. For LaborEdge, the LaborReach plugin syncs Orion AI directly into your candidate pool, triggers outreach from the contacts you send to Vettex, and books interviews onto recruiter schedules.

In an 18-day sprint with InSync Consulting, Vettex reached 593 candidates, booked 102 meetings, and confirmed 96 appointments at a 17% conversation-to-booking rate, against a typical industry baseline of 1 to 3%. Recruitment outreach that goes unworked is widely estimated to cost agencies tens of thousands per recruiter each year, which is the gap Vettex closes.

Vettex works best for healthcare and travel-nurse staffing, allied-health recruiting, high-volume staffing firms, agencies with large ATS databases, and teams fighting recruiter burnout or needing faster placements without adding headcount.

Vettex deployments are scoped to your database size, channels, and ATS, so pricing is custom. Book a demo and we will map it to your agency and lock pricing. See the rest of the workforce on our pricing page.

Automate Ai is the all-in-one workflow platform underneath the AI workforce. It unifies CRM, sales funnels, websites, email and SMS marketing, calendars, automation workflows, reputation management, call tracking, forms, and reporting in one place, and it powers AI Voice Employees with memory, routing, and reporting.

Automate Ai consolidates 20-plus tools into one, replacing the likes of ClickFunnels, HubSpot, Keap, ActiveCampaign, Mailchimp, Calendly, Acuity, Kajabi, Thinkific, Typeform, DocuSign, CallRail, BirdEye, Wix, and Squarespace, so you stop paying for and stitching together a scattered tech stack.

Orbital Boost is the core engine: CRM, two-way SMS and email, calendars, pipelines, reputation management, and call tracking. Galaxy Pioneer adds everything plus sales funnels, websites, workflows, forms, surveys, the social planner, membership sites, and unlimited contacts and team members. Compare current rates on our pricing page.

Yes, a 7-day free trial so you can experience the platform before committing, including core features like CRM, automation, and calendars.

Yes. Automate Ai includes mobile app access for iOS and Android, so you can manage leads, respond to messages, check calendars, and track performance on the go.

Yes. It integrates with Google Calendar, Outlook, Twilio, Mailgun, Google My Business, and major social platforms, and connects to thousands more apps through Zapier.

Yes. Automate Ai is hosted on Google servers with enterprise-grade security, encryption, and secure authentication, following best practices for data protection.

Automate Ai comes in two plans, Orbital Boost and Galaxy Pioneer, available monthly or annual, where annual billing saves two months. See current rates on our pricing page.

An Automation Sidekick is a dedicated human specialist who executes your marketing and operations as an extension of your team, backed by AI tools and The Hive network of specialists. It is done-for-you execution at one flat monthly rate with no contracts, not a freelancer marketplace and not more software to manage.

Your Sidekick executes content creation, graphic design, branding, website updates and page builds, funnels and landing pages, email and SMS campaigns, lead-nurture sequences, booking and calendar coordination, AI Voice script writing and optimization, paid ads setup and management, and automation workflow configuration.

The Hive is a network of specialists across SEO and SEM, branding and design, content and social, marketing automation, AI Voice Employees, and strategy. You talk to one Sidekick as your single point of contact, and they pull in The Hive for specialized tasks, so you benefit from a full team only when you need it.

A Part-Time Sidekick gives you consistent execution without a full 40-hour week, ideal for steady ongoing needs. A Full-Time Sidekick is dedicated 40 hours a week exclusively to your business for priority execution across every channel. Flex options for startups are available through SMB Solutions. See rates on our pricing page.

Yes. During onboarding we match you to a Sidekick by industry, goals, and required skills, and you meet your match before work begins. You then work with that same Sidekick consistently, and if the fit is not right in the first month we reassign at no charge.

Five: a 7-Day Response Guarantee, a Quality First Promise (work is approved before it moves forward), No-Hassle Revisions until it meets standards, Transparent Pricing with no hidden fees, and a Satisfaction Guarantee with a full refund if no value is delivered in the first month. All plans are month-to-month.

You submit requests through the Automate Ai platform included with your plan, which keeps requests, assets, progress, and communication in one place. Your Sidekick reviews each request, gives a timeline, executes, and delivers for your review and approval.

Automation Sidekicks come as Part-Time or Full-Time, each a flat monthly rate that includes Automate Ai platform access, with no long-term contracts. See current rates on our pricing page.

Each layer of the AI workforce is priced separately, so you only pay for what you deploy: AI Voice Employees and AI Task Employees per employee, the Automate Ai platform as a monthly plan, and Automation Sidekicks part-time or full-time. See all current rates on our pricing page.

No. All plans are month-to-month with no long-term commitment, and you can cancel or restructure anytime with no fees or penalties. Automate Ai plans also offer optional annual billing that saves two months.

Setup fees apply only to AI Task Employees, which include a one-time setup to build and configure the workflow and server. AI Voice Employees, the Automate Ai platform, and Automation Sidekicks have no setup fee. Current figures are on our pricing page.

No. Our No Hidden Fees promise means straightforward, month-to-month pricing. The only extra costs are third-party services you choose to add, like ad spend or premium phone and messaging usage.

Yes. Upgrades take effect immediately with prorated billing, and downgrades take effect at the start of your next billing cycle. Your Automation Sidekick or our support team can make the change.

We accept major credit cards, Visa, Mastercard, and American Express, processed securely through Stripe. For enterprise accounts, we can discuss alternative payment arrangements.

Yes. The Automate Ai platform comes with a 7-day free trial so you can explore core features before committing. AI Employee and Sidekick deployments begin with a free consultation to scope the right fit.

Book a free consultation through our booking page or call (916) 915-0535, and we will map the right mix of AI Employees, platform, and human support to your goals, with no obligation.